Frequently Asked Questions

Who Can Receive Meals from Chestnut Hill Meals On Wheels?    All Seniors or any disabled adult 18+ living in one of the following zip codes – 19118, 19119, 19150, 19031, 19038,19138, 19075, 19095 and parts of 19144 and 19444 – is eligible to receive meals from CHMOW. How does someone apply? A phone call or a visit to our office is all it takes. A quick intake form will be completed and a home visit scheduled. In cases of emergency, service can start immediately based on information provided in the initial contact. Our phone number is 215.233.5555.  Our offices are located in the Flourtown Presbyterian Church – 1710 Bethlehem Pike – at the intersection of Mill Road and Bethlehem Pike in Flourtown. Who can make a referral? It does not matter who calls our office as long as they have the information about the prospective client and that person has agreed to the service. We receive referrals from prospective clients, family members or friends, discharge planners, social workers, doctors, nurses, home health aides and neighbors. Will someone visit the home of the person needing service? Yes, a Chestnut Hill Meals on Wheels staff or Board member will visit the home to complete the remainder of the application and fully explain the service. Is there a cost for the meals? The cost of 2 meals each weekday, one hot, one cold, is $8.50 per day. One meal per day, either hot or cold, costs $5.00.  We accept cash, checks or money orders for payment. Full or partial subsidies may be available for those who require financial assistance. For all non-subsidized clients, a $70 fully refundable deposit is required. This deposit will be applied to a client’s last invoice should our service be cancelled. Any remaining balance will be refunded to client or to whomever has been paying for the meals. Billing occurs during the first week of the month when invoices, covering the cost of the previous months’ meals,  are delivered to clients What types of meals are delivered? Each day our clients receive a hot meal consisting of soup, an entrée, starch and vegetables and a cold bag lunch that contains a sandwich, salad, 2 beverages, fruit, and a homemade dessert. Menus include a wide variety of foods though the main meal will be the same for everyone (except for medically required substitutions). Choices of beverage and sandwich bread are available. Additional Meals: Holidays – Chestnut Hill Meals on Wheels delivers on all holidays that may fall on a weekday. Blizzard Bag Deliveries – Shelf-stable food items are provided, free of charge, in the fall or winter of each year for our clients to use in the event meal deliveries are cancelled because of bad weather. These meals consist of canned goods and dried foods. They are replaced as needed. What types of diets are provided? We will attempt to accommodate special medical dietary needs or food allergies by making a substitution for a menu item.  Though no salt is added during the preparation of meals, we cannot guarantee a no-salt diet. When and how are the meals delivered? All of the meals are delivered by trained Chestnut Hill Meals on Wheels volunteers. Meals are delivered weekdays between 10:30 am and noon. Once someone is referred to Meals on Wheels, how long does it take to receive the first meal? In emergency situations, meals can be delivered on the next delivery day. In all cases, a phone interview can initiate the process of meal delivery. A home visit by a staff member will follow within a few days. Questions or to make a referral: If you should have any further questions or would like to refer someone to our program, please call 215.233.5555 or e-mail: info@chestnuthillmow.com